Nassos Galiopoulos

Experience

20+ years turning complex technology into secure, reliable platforms.

  1. Executive Director of Enterprise Architecture

    The Texas A&M University System, College Station, TX · May 2026 — Present

    Strategy, governance, and reference architecture across member institutions, agencies, and System Offices.

    • Set enterprise architecture strategy, governance, and reference architecture across member institutions, state agencies, and System Offices.
    • Develop multi-campus roadmaps that connect institutional strategy to technology investment and hold up across campuses.
    • Lead AI and emerging-technology architecture direction with the security and compliance posture higher education requires.

  2. Chief Technology Officer & Deputy CIO

    The University of Texas at San Antonio, San Antonio, TX · Aug 2019 — Apr 2026

    Led 150+ people across infrastructure, applications, architecture, research computing, cybersecurity, and academic technology: a $30M+ portfolio for a Carnegie R1 university serving 38,000 students. The work was to make a research university feel like one institution to the people inside it.

    • Secured a $15M Dell Technologies in-kind partnership to launch the Advanced Research Computing platform; HPC utilization rose 130% year over year, supporting UTSA’s elevation to Carnegie R1.
    • Moved core student systems to a hyperconverged hybrid cloud and renegotiated key vendor contracts, delivering the university’s first zero-downtime registration cycles.
    • Achieved NIST 800-53 and 800-171 compliance with Risk & Compliance, Legal, and the National Security Collaboration Center.
    • Set enterprise architecture principles, standards, and target-state roadmaps and chaired architecture governance; compressed software delivery from 18 months to 12 hours through automation and design thinking.
    • Established shared governance and an enterprise PMO; real-time dashboards unlocked about $5M in savings and supported about 4.5% annual enrollment growth.
    • Launched a student-centric service portal featured by EDUCAUSE (self-service adoption from 25% to 70%) and the “Tech Café” support model (93% satisfaction); increased representation of women and minorities in IT by 30%.

  3. Interim Chief Technology Officer & Senior Executive Director

    University of North Texas System, Denton, TX · 2015 — 2019

    Led the enterprise IT portfolio for a three-campus system of 44,000 students and 10,000 faculty and staff: 120 people and a ~$40M budget, including as Interim CTO through a leadership transition.

    • Adopted ITIL practices that cut P1/P2 incidents 36% and raised uptime to 99.95%, taking service management from reactive to service-oriented.
    • Launched IT governance, an enterprise PMO, and performance analytics with real-time KPIs for executive leadership.
    • Rationalized the application portfolio, redirecting more than $500K to new capabilities.

  4. Exclusive Program Director, Carticel (MACI)

    AmerisourceBergen (US Bioservices), Frisco, TX · 2013 — 2015

    A $40M national specialty pharmacy program for a complex biologic therapy, with sole oversight and signature authority. A reminder that good architecture isn’t only software.

    • Re-engineered the path from surgery scheduling to payer approval: insurance approvals up 25% across 100+ providers; reimbursement aging cut by nine months.

  5. Director & Manager, Enterprise Collaboration & Computing Services

    University of North Texas System & UNT Dallas, Denton & Dallas, TX · 2002 — 2013

    From IT specialist and network administrator to program manager and director across collaboration, identity, and endpoint platforms for 50,000+ users.

    • Built secure network infrastructure for UNT Dallas and the Caruth Police Institute with zero security incidents.
    • Took SharePoint to enterprise-ready in three months and negotiated a new Office 365 licensing agreement.

  6. Software Developer

    INFOSUPPORT SA, Athens, Greece · 2000 — 2001

    ERP, financial, retail, and HR systems development.

  7. Radio Communications Specialist

    Hellenic Army, Technical Corps, Greece · 1995 — 1997

    Secure radio communications and field systems.

Education

Recognition

Boards & advisory

Certifications

Languages

Greek (native) · English (fluent) · German (conversational)